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Policies and Procedures

RISK MANAGEMENTS

Disaster Recovery Plan of Information SystemsDownload
Emergency Operations PlanDownload

Patient Safety Plan

Personal Safety

Workplace Violence Prevention

Bloodborne-Pathogen-Exposure-PlanDownload
Management-and-Disposal-of-Controlled-SubstancesDownload
Suicide-Risk-Assessment-PreventionDownload
Universal-Precautions-Infection-ControlDownload
Inclement-WeatherDownload
Infection-Control-Surveillance-and-Management-ProgramDownload
Substance-AbuseDownload
TB-Surveillance-ProgramDownload
Acquiring-PPE-PolicyDownload
Background-ChecksDownload
Disease-Reporting-SC-2020Download
Emergency-Communication-PlanDownload
Emergency-Officials-Contact-PolicyDownload
Emergency-Staffing-PolicyDownload
Emergency-Volunteer-Services-PolicyDownload
Employee-Emergency-TrackingDownload
Mask.Face-Covering-PolicyDownload
PPE-for-COVID-19Download
Screening-for-COVID-19Download
Workers-CompensationDownload

PROVISION OF CARE, TREATMENT & SERVICE

Addressing Patient Safety ConcernsDownload
Advance-Beneficiary-Notice-of-Noncoverage-ABN-1Download
Advance-Directives-DNR-and-Resuscitation-of-Patients-1Download
Home-Health-Change-of-Care-Notice-HHCCN-Revised-1Download
ILAH-Handling-and-Resolution-of-Complaints-1Download
Informed-Consent-1Download
Informed-Refusal-Form-1Download
Medicare-Hospice-Benefit-Revocation-1Download
Notice-of-Medicare-Non-Coverage-Island-Health-Care-1Download
Notice-of-Medicare-Non-Coverage-Island-Hospice-1Download
Patient-Notifications-ABN-HHCCN-NOMNC-1Download
Patient-Rights-Responsibilities-1Download
OASIS-AccuracyDownload
Home-Health-Aide-Care-Plan-and-Visit-Documentation-ProcessDownload
Home-Health-Aide-Care-PlanDownload
Home-Health-Aide-Missed-VisitDownload
Home-Health-Aide-Supervisory-VisitDownload
Home-Health-Aide-Visit-NoteDownload
Medical-Devices-ActDownload
Volunteer-DocumentationDownload
Volunteer-Services-HospiceDownload
Assessment-ReassessmentDownload
Bag-TechniqueDownload
Bereavement-Care-PlanDownload
Bereavement-Contact-NoteDownload
Beyond-Now_Bereavement-and-Volunteer-Services-Survey-edit-CopyDownload
Change-in-Patient-Condition-HospiceDownload
Change-in-Patient-ConditionDownload
Critical-Lab-Values-TestsDownload
Discharge-Home-Health-CareDownload
Hospice-Continuous-CareDownload
Hospice-General-InpatientDownload
Hospice-Respite-CareDownload
Hospice-ServicesDownload
ILAH-AdmissionDownload
Initial-Bereavement-AssessmentDownload
Interdisciplinary-Team-IDT-Plan-of-CareDownload
Interdisciplinary-Team-IDTDownload
Medication-ManagementDownload
Missed-VisitsDownload
Non-Admit-ProcessDownload
Patient-Care-CoordinationDownload
Palliative-Care-PolicyDownload
Pharmacy-Services-HospiceDownload
Physician-Orders-Licensure-VerificationDownload
Physician-Services-HospiceDownload
Plan-of-CareDownload
RestraintsDownload
Resumption-of-Care-and-RecertificationDownload
Tele-Teaching-ProcessDownload
Therapy-and-Nursing-Partnership-Agreement-for-Improved-Coordination-of-CareDownload
TransfersDownload
ADMISSIONDownload
ILAH-Documentation-of-ServicesDownload
ILAH-Scope-of-ServicesDownload
ILAH-Service-Plan-of-CareDownload
ILAH-Services-and-Financial-Agreement-PolicyDownload
DocumentationDownload

ETHICS, RIGHTS & RESP.

Cultural-Values-Ethical-Principals-Religious-Beliefs-1Download
Hospice-Gift-Acceptance-1Download
Prevention-of-Identity-Theft-Red-Flags-Rule-1Download
Sexual-Harassment-1Download
Special-Communication-Needs-1Download
WhistleblowerDownload
EEO-and-Harassment-Free-WorkplaceDownload
Non-DiscriminationDownload
CLIENT-RIGHTS-RESPONSIBILITIES-AND-COMPLAINTS-POLICYDownload
HANDLING-AND-RESOLUTION-OF-COMPLAINTSDownload
Conflict-of-InterestDownload

FINANCE

Accounting-for-Accrued-ExpensesDownload
Accounts-Payable-and-PurchasingDownload
Bank-ReconciliationDownload
Claim-Submission-and-DenialDownload
Fixed-Asset-ManagementDownload
Mileage-ReimbursementDownload
Vendor-Selection-Process-and-Capital-Assets-AcquisitionDownload

LEADERSHIP

Governance-HospiceDownload
GovernanceDownload
Public-DisclosureDownload
Quality-Assurance-Performance-Improvement-Plan-HospiceDownload
Scope-of-ServicesDownload
Supervision-of-ServicesDownload
Admin-On-CallDownload

MANAGEMENT OF INFO. & SECURITY

Clinical-Record-MaintenanceDownload
Computer-Virus-ProtectionDownload
Corporate-ID-and-Brand-StandardsDownload
Criticality-Analysis-Backup-and-Contingency-Planning-Policy-2Download
Document-Retention-and-DestructionDownload
Privacy-and-SecurityDownload
Remote-Access-to-Systems-by-VendorsDownload
Security-and-Confidentiality-of-Client-Records-Download
CELL-PHONE-USEDownload
ILAH-Cell-Phone-UseDownload
Company-Issued-EquipmentDownload

TALENT MANAGMENT

Bereavement-ProgramDownload
Leadership-CompetenciesDownload
Performance-EvaluationsDownload
Team-Member-CompetenciesDownload
Americans-with-Disabilities-ADA-ADAAA-PolicyDownload
AttendanceDownload
BreastfeedingDownload
Conditions-of-EmploymentDownload
Employee-Assistance-Program-EAPDownload
Employee-BereavmentDownload
Employee-OccurrencesDownload
Employee-ReferralsDownload
Family-and-Medical-LeaveDownload
Holiday-Leave-and-Pay-PolicyDownload
ILAH-AttendanceDownload
ILAH-Holiday-PayDownload
Internship-Clinical-Student-Rotation-Policy-DraftDownload
Jury-Duty-LeaveDownload
Meal-and-Rest-BreaksDownload
Notice-Of-SeparationDownload
Open-DoorDownload
OvertimeDownload
Parental-Flex-Time-PolicyDownload
Performance-Corrective-ActionDownload
Recruitment-and-SelectionDownload
SeparationDownload
Staffing-ServicesDownload
ILAH-Attendance-1Download
ILAH-Holiday-Pay-1Download
Dress-CodeDownload
Employee-ClassificationDownload
Employment-Based-ImmigrationDownload
GINA-PolicyDownload
Paid-Time-Off-PTODownload
Paid-Time-Off-DonationDownload
Temporary-EmployeeDownload
TimekeepingDownload
Workforce-ReductionDownload
Workplace-Bullying-PolicyDownload

EDUCATION & TRAINING

Volunteer-Orientation-and-TrainingDownload
Employee-OrientationDownload
Performance-Appraisal-TrainingDownload
Learning-PeriodDownload

FORMS

Monthly Company Car Inspection FormDownload
Customer-Feedback-1Download
PTO-Accrual-Authorization-FormDownload
Home-Health-Aide-Missed-Visit-FormDownload
The-Safe-Medical-Device-ActQuizDownload
Screening-of-Hospice-VolunteersDownload
Volunteer-Assignment-Notification-FormDownload
Volunteer-Care-Plan-FormDownload
Volunteer-Visit-Note-FormDownload
ABBREVIATIONS-ATTESTATION-FORMDownload
Abbreviations-Not-To-Be-UsedDownload
ILAH-Service-Agreement-Download
ILAH-SERVICE-PLAN-OF-CAREDownload
Employee-Orientation-ChecklistDownload
Leadership-Performance-Evaluation-FormDownload
Team-Member-Performance-Evaluation-FormDownload
Performance-Corrective-Action-FormDownload
Unpaid-Personal-Leave-of-Absence-Form_6_2018Download
ILAH-Bill-Rate-SheetDownload
ILAH-SERVICES-AND-FINANCIAL-AGREEMENT-Download
ILAH-SERVICES-AND-FINANCIAL-AGREEMENT-DRAFTDownload
ILAH-SERVICES-AND-FINANCIAL-AGREEMENTDownload
Bi-Weekly-Time-Sheet_rev01032017Download
Equipment-Issuance-Form-draftDownload
Workers-Compensation-FormDownload